Last updated: October 3, 2026
Need help? Email eacompany947@gmail.com with your iPhone model, iOS version and a short description. We usually reply within two business days.
I can't find my book.
Try scanning the barcode or searching by ISBN. If a book isn't in Google Books or Open Library, use "Add manually" at the bottom of the search results.
The wrong edition or cover was added.
Open the book and choose a different edition; your progress and notes stay with the book.
How do I import from Goodreads or StoryGraph?
Export your library as CSV from that service, then go to You → Settings → Import Library and pick the file. It is read on your device; you can undo the import afterwards.
Is my library backed up?
Your library lives on your iPhone and is included in your device's iCloud or computer backup. Deleting the app deletes your library.
How do I restore my purchase on a new device?
Open You → Settings → Restore Purchases while signed in with the same Apple Account.
How do I cancel my subscription?
Open You → Settings → Manage Subscription, or iPhone Settings → your name → Subscriptions. Cancel at least 24 hours before renewal. Deleting the app does not cancel a subscription.
How do I get a refund?
Purchases are processed by Apple. Request a refund at reportaproblem.apple.com.
The 3D shelf feels slow or makes me dizzy.
Turn off 3D parallax in You → Settings. Living Shelf also follows iOS Reduce Motion.
Reminders don't arrive.
Make sure notifications are allowed for Living Shelf in iPhone Settings, then turn the daily reminder back on in the app.